Shipping & Returns

Shipping

Shipping prices are per order. Standard Shipping prices for the UK is £4.95

Free Shipping is for Orders over £60 (UK only).

Please allow 3-5 working days on standard shipping (day 1 is the day after your order was placed) to any UK mainland address.

RETURNS

If you have purchased an item from our website and you are not 100% satisfied with your merchandise when you receive it, please email Vantastic within 10 days and we will exchange your item(s) for a similar, (i.e., same cost) item or refund the item(s)*. Vantastic allows one exchange per order. You will be responsible for the return shipping but Vantastic will pay for shipping the exchanged item(s) back to you. We will not ship the new merchandise until we receive the items(s) you are exchanging.

Your return must be in original condition (not washed, not worn, not dirty, undamaged) and must be received by Vantastic within 15 days of your original order. We will not accept returns or exchanges after the 15 day period.

For Christmas Presents we will extend our Returns policy to the 15th January - Please note all items must be returned to us by that date.

If we mistakenly shipped you the wrong item or the item is defective, we will reimburse you for the cost of shipping the item back to us (standard 2nd class shipping charge with proof of postage) and the cost of shipping you a replacement. Please allow up to 28 days for any refunds to be processed.